![Limit to dial calls on a lead vicidial](https://kumkoniak.com/31.jpg)
![limit to dial calls on a lead vicidial limit to dial calls on a lead vicidial](https://voipsensemaroc.com/wp-content/uploads/2016/04/87-thickbox_default-VICIDIAL-CRMProspection-Call-Center-Predictif-Dial.jpg)
Custom Music-On-Hold and agent alert sound for inbound calls.3rd party conferencing with agent drop-off.3rd party conferencing(with DTMF macros and number presets).Several real-time and summary reports available.Agent phone login balancing and fail over across multiple vicidial servers.
![limit to dial calls on a lead vicidial limit to dial calls on a lead vicidial](https://res.cloudinary.com/hostcomm-co-uk/image/upload/Hosted_Dialler_v3.jpg)
Load Balancing of call across multiple inbound or outbound Asterisk servers is possible.All calls are logged and statuses of calls are logged as well as agent time breakdowns.System-wide and per-campaign DNC lists that can optionally be activated per campaign.Variable drop call percentage when dialing predictively for FTC compliance.Option of a drop timer with safe-harbor message for FTC compliance.Multiple campaigns and lead-lists are possible.Dialing with Answering Machine Detection, also playing a message for AM calls.Dialing with custom Time Zone restrictions including per state and per day-of-the-week.Recycling of specified status calls at a specified interval without resetting a list.Ability to use custom database queries in campaign dialing.Ability to add custom call dispositions per campaign.Definable Agent Wrap-up time per campaign.Faster hangup and dispositioning of calls with one key press (HotKeys).Agents can be logged from anywhere with just a phone, web browser, and an internet connection.
#Limit to dial calls on a lead vicidial manual
Ability in Manual dial mode to preview leads before dialing.Ability to schedule a callback with a customer as either any-agent or agent-specific.Automatically dial unlimited alternate numbers per customer until you get an answer.Ability to manually or automatically call up to two other customer numbers for the same lead.Ability to automatically record all calls.Ability to start and stop recording an agent’s calls at any time.Ability to have an agent take both inbound and outbound calls in one session(blended).
#Limit to dial calls on a lead vicidial verification
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